8 Rules of Great Leadership

1. Manage processes not people:
Set up systems, methods, guidelines and routines that everyone understands
Be open to new technologies and ideas that improve performance, quality and profitability

2.Make sure your team understands your company's vision:
Say it, repeat it, make them live it and breath it
Have a vision statement everywhere.
Encourage them for ideas and recommendations that meet the vision

3. Be positive, optimistic and energetic
Don't sugarcoat, just have a can-do attitude
Remember, you are the coach
Self-confidence energizes people and gives them the courage to stretch and take risks and achieve their dreams
4. Be transparent
Your team needs to know how you will react, before you react
Maintain total integrity

5. Have the courage to make unpopular decisions and gut calls
This is not a popularity contest
"Conflict is the conduit to resolution"
Don't be a consensus builder, follow your gut feeling

6. Ask many probing questions, bordering on skepticism
As a leader your job is to find out what's going on
Constantly look for a better, faster easier way
If something doesn't make sense, say so and probe for answers

7. Promote risk taking and learning by setting an example
Don't delegate authority than reprimand for using it
Just because you're the boss doesn't mean you know everything
Encourage people to generate new ideas and reward them

8. Great leaders celebrate and reward success
Share the wealth, as people perform, they need to be rewarded
Grab every opportunity when someone does well and make a big deal out of it
Celebrating makes people feel like winners!


Interested in hearing or seeing more? Sign up for one of my workshops or you can see me at the Annual ACCA Contracting Week, Service Managers' Forum. This event will take place October 18 - 21, 2011 in Nashville, TN.

https://www.acca.org/education/contractingweek/smf

Do you have any comments or feedback? Email me at frankpresents@gmail.com